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No joke, I got reprimanded because I didnt fake laugh enough in calls. They got on someone else because they, "couldnt hear their smiles" when they audited the calls. They can control call flow and will leave you for HOURS w/ nothing, sink your stats and then bombard you with back to back calls, and then blame you. Also there's a point system that can get you giftcards. It gave me the giftcards, took my points but also took it out of my paycheck, $100. I was never reimbursed and no they dont tell you it comes out of your check.
If you worked for InfoCision only once before, we ask that you wait 45 days from your last date of employment to reapply. If you worked for us more than once before, we ask that you wait six months from your last date of employment to reapply. In both situations, you will need to go through the entire application and hiring process again. Once a recruiter receives your passing technology check, they will be in touch via email with next steps. This process can take anywhere from 5 – 10 business days based on how quickly you fulfill the requested steps.
Expertise & Experience
InfoCision not only hires employees for its brick-and-mortar call centers, but the company also hires Customer Service Representatives to work from home in 30 states across the country. Glassdoor has 661 InfoCision reviews submitted anonymously by InfoCision employees. Read employee reviews and ratings on Glassdoor to decide if InfoCision is right for you. This is our family and we treat people as such!
Spanning across industries, InfoCision becomes the face of your brand as we work to better serve your clientele. Whether your business needs consist of consumer services, business-to-business relations, or fundraising efforts, we have the solution to help you achieve your business goals. Currently, we are offering Work-at-Home Call Center positions that are 100% remote. For corporate opportunities, please visit our Corporate Careers page. Click APPLY NOW and complete the entire application.
Cyber Security
These positions require both outbound and inbound calls for commercial sales companies and fundraising for nonprofits such as Christian and conservative groups. The following is a general overview, and the exact duties will depend on the position and client. InfoCision is a company that offers flexible work options, and they are always looking for talented individuals to join their team. The best part is that many of their positions don’t require any previous experience, and the company pays weekly. Does 3rd party CS for various companies. Very difficult to achieve performance goals which are tied to bonus pay and 6 mo/annual reviews.
You are just as lost as before and they know it. The numbers are false, and they will use negative ones with no explanation to micromanage and harass you. -The training is lacking and they change you around constantly, it's like whiplash. -They are openly aggressive or completely ignore your questions, and then punish you for relaying a customer to a dpt that may know more. -everything contradicts itself...literally everything they do is a contradiction And most importantly, it's poverty labor but they expect you to be 100% constantly.
Good job
Seeking someone with excellent communication and computer skills. Stop getting blocked and start having more conversations with your customers. Texting is the quickest way to engage your customers in the moment. Messaging is the perfect business tool to positively impact how and when they interact with and view your brand. Engage your customers by creating urgency, increasing message exposure, and positively influencing the decision-making process.
Add texting to your multi-media marketing strategy to achieve your business goals. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs InfoCision has hired for in the past and might be likely to hire for again in the future. Our CCPA-trained agents are here to guide, document, and respond to your consumers’ privacy concerns. From acquiring toll-free numbers, to handling requests and executing multi-channel responses, we offer a full-case management solution to ensure your company’s compliancy. With the use of social chat and social response, our dedicated team will simplify the process of scouring the Internet to discover what your customers are saying about you and your brand. We respond to their comments, build communities, help you visualize your social media presence, and protect your reputation.
Once completed, you will be prompted to schedule your self-led, video interview that you can submit at any time. Details will be sent to you via email. If not prompted to schedule your interview, your application was not accepted, and an email with details will be sent to you immediately. Engage your employees, track their progress, and improve performance with our OME platform. Your employees will be focused on your goals and earn a sense of enjoyment and fulfilment from their contribution.
Needs to review the security of your connection before proceeding. InfoCision is the leading marketing provider in the contact center industry. Yes, InfoCision does not provide equipment. Prior to a job offer, we do run a technology check to confirm that you have all the required equipment. The work-at-home inside sales rep will be responding to calls from cable companies' customers.
Please simply follow the link in the email to submit your interview at your earliest convenience. Yes, we have brick and mortar call centers in Ohio and West Virginia .
Raise funds or recruit volunteers for non-profit leading health organizations. Cover customer service calls on inbound basis. Will work in a home office environment handling the raising of funds, recruiting of volunteers, and answering inbound calls for leading non-profit health organizations. Full-time with flexible work schedule. Remote candidate will handle inbound customer service & sales calls, and help recruit volunteers and raise funds for leading non-profit health organizations.
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